Cancellations

Cancellations and Late Arrivals:

  • 7 days or less – payment due for the entire booking will NOT be refundable.
  • 7 – 14 days before arrival, 75% of total amount will NOT be refunded.
  • 15 – 28 days before arrival, 50% of total amount will be retained.
  • More than 28 days before arrival, 25% of total amount will be retained.
  • Late arrivals (after 18h00 ) will be charged R200 per hour or part thereof.
    (This is necessary due to fuel costs, staff overtime and in order to maintain high levels of security).
  • Departures strictly 10h00.

General

  • No credit card facilities.
  • No music or fireworks of any kind allowed.
  • Breakages will be charged for.
  • No candles or open flame-lamps allowed.